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Privacy Policy

PRIVACY POLICY – FERVENZ

Fervenz – India’s only retail store to produce geometric bags heartily welcomes you! Thank you for registering with us!

In order to help us serve you in a better way, kindly have a look at our Privacy Policy. Registering with us undeniably and manifestly means, that you agree to the following terms and conditions as presented by Fervenz, mentioned below.

Personal Information

Fervenz requests only for valid and essential personal details such as Name, Address, Contact Number, Email ID. In certain special cases, it may also request KYC Details for smooth processing of online payment gateway. It is important that you review this agreement because, by accessing this website and /or by placing an order with us by telephone, email, fax or through this website, you are agreeing to the terms and conditions that govern the use of the site and its terms upon which we agree to deliver to you.

 

This Agreement is binding on you whether you purchase from us via the telephone, email, fax, or our website.

Terms & Conditions

Delivery Service – Fervenz

We use all reasonable efforts to deliver to you requisite order(s) placed by you.  Existing orders can be modified or cancelled any time up until the order leaves the store by calling our customer service number as provided. It is important to note that we reserve the right to refuse service to anyone. We reserve the right to change the cost of deliveries and/or our delivery fees at any time.

Price & Availablity

In case the products you order are not available or we are unable to fulfil your entire order, every reasonable effort shall be taken to substitute the closest products. Otherwise, it can be cancelled and you may claim a refund. Else you can wait for the ordered item to be back in stock.

To receive the delivery, need not be present to receive your order from our driver. In the case of bad weather or unforeseen delivery complications, deliveries may be delayed.

Your order will arrive with an invoice that will list all of the items you have received and were billed for. If something is missing from your order, please call us so that we can resolve it at the earliest.

Payment

We accept credit/debit cards as well as Cash-On-Delivery.  In the event your card is declined, we reserve the right to collect funds for any uncollected transactions owed us. If you fail to pay any fees or charges when due, we may charge such amount directly to the credit card identified in your Customer Account Information and we may suspend or terminate your access to our Service. You shall be responsible and liable for any fees, including but not limited to attorney’s fees and collection costs, that we may incur in our efforts to collect any unpaid balances from you.

From time to time, we may permit you to order and receive products from businesses associated with ours – such as logistics. In such instances, we act only as a link between you and such businesses. The purchase, payment, warranty, guaranty, delivery, maintenance, and all other matters concerning the merchandise, services, or information ordered or received from such businesses are covered by their customer agreement and policies and solely between you and such businesses. We make no representations or warranties of any kind, express or implied, regarding the merchandise received from these businesses and the fact that we make such products available should not be construed as an endorsement of these businesses or the products they provide.

Acceptable Use Policy

You agree not to engage in unacceptable use of our service, site, or systems. Among other things, you agree not to: (a) disseminate or transmit unsolicited messages, chain letters, or unsolicited commercial e-mail; (b) disseminate or transmit material that, to a reasonable person, may be abusive, obscene, pornographic, defamatory, harassing, grossly offensive, vulgar, threatening, or malicious; (c) disseminate or transmit files, graphics, software, or other material that actually or potentially infringes the copyright, trademark, patent, trade secret, or other intellectual property rights of any person; (d) create a false identity or otherwise attempt to mislead any person as to the identity or origin of any communication; (e) export, re-export, or permit downloading of any message or content in violation of any export or import law, regulation, or restriction of Government of India and its agencies and authorities, or without all required approvals, licenses, or exemptions; (f) interfere with, disrupt, or attempt to gain unauthorized access to other accounts; (g) disseminate or transmit viruses, Trojan horses, or any other malicious code or program; or (h) engage in any other activity deemed by us to be in conflict with the spirit or intent of this Agreement.

Third-party links

Occasionally, at our sole discretion, we may include or offer third-party products or services on our website.

These third-party sites have separate and independent privacy policies.

We, therefore, have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

Future Amendments

Fervenz may amend this Agreement at any time by posting the amended terms on our Site. All amended terms shall automatically be effective instantly from the time of posting at our Site. By accessing this Site after the effective date of any such amendment, you agree to be bound by any such revisions and should therefore periodically visit this page to determine the then-current Agreement to which you are bound. Customers who prefer to place an order by telephone agree to be bound by the terms of this Agreement, as amended from time to time. In all cases, as a condition of making deliveries to you, you agree to review this Agreement from time to time.

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